Years in private clubs
House & Roster’s perspective is grounded in more than two decades of club leadership—member service, staff development, boards, budgets and daily operations.
Private-club experience, applied to AI
House & Roster was founded by Evan Sherwood, CCM, CCE, after more than 20 years inside private clubs. Today, the firm pairs that operating perspective with continuous AI education, a disciplined method and trusted specialist collaboration when the work requires it.
Why House & Roster exists
House & Roster combines firsthand private-club leadership with continuous AI education, a disciplined operating method and specialist collaboration when the work requires it.
Every engagement is led with club context and supported, as appropriate, by trusted expertise across implementation, privacy, cybersecurity, IT and legal review.
“Managing clubs is hard and unique. Working with a fellow club manager who understands the business is what makes House & Roster different.”
What informs our work
Every recommendation draws on private-club leadership, ongoing AI education, experience across clubs of different sizes and trusted specialist input.
House & Roster’s perspective is grounded in more than two decades of club leadership—member service, staff development, boards, budgets and daily operations.
An AI-first mindset supported by ongoing education across leading tools, governance approaches, workflow design and responsible-use best practices.
Experience with clubs of different sizes, staffing models, budgets and operating complexity informs recommendations built for the club—not a one-size-fits-all playbook.
The CCM recognizes the skills and knowledge required of today’s club manager; the CCE augments it by recognizing the ability to serve successfully as a club’s most senior executive.
Why the advice is different
The advice starts with the club’s people, calendar, board expectations, member trust and day-to-day workload—not with a software feature.
Recommendations account for staffing levels, board cycles, seasonality, department workflows and the limited capacity of lean management teams.
Boards receive concise decisions and oversight. Managers receive usable rules. Department leaders receive workflows they can train and supervise.
New tools should support hospitality, discretion and each club’s standards—not flatten member communication into generic automation.
Policies are turned into staff guidance, practical trials and clear follow-up decisions rather than left on a shelf.
What the club can expect
The goal is to help the club make sound decisions while its own leaders and specialists remain in control.
The club owns its software accounts, information and final decisions. House & Roster helps organize the work and put decisions into practice.
Tools are compared against the club’s needs. House & Roster does not lead with a proprietary platform or undisclosed commission.
AI may help with defined tasks, but a person remains responsible for every decision, message and result.
Counsel, IT, privacy and cybersecurity professionals continue to advise on matters within their expertise.
A note from Evan
“Club managers do not need more hype. They need someone who understands the house, asks the right questions and helps the team take one useful step at a time.”
Evan Sherwood, CCM, CCE
Founder, House & Roster
A practical next step
Share what prompted the conversation—a board request, informal staff use, a tool decision or a policy question.
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